Communicating Honestly and Managing Relationships Effectively  - Bibliography

 

REFERENCES - Communicating

Covey, Stephen R. Principle-Centered Leadership.  Simon and Schuster; New York,  1991.

 Haynes, Marion E. Stepping Up to Supervisor.  Crisp Publications, Inc.: California, 1990.

 Kouzes, James and Barry Posner.  The Leadership Challenge.  Jossey-Bass Publishers: San Francisco, 1995.

 Manion, Jo.  From Management to Leadership: Interpersonal Skills for Success in Healthcare:   AHA Press: Chicago, 1998.

REFERENCES - Managing Relationships

Arnold, Elizabeth and Kathleen Boggs.  Interpersonal Relationships.  W.B. Saunders Company: Philadelphia, 1999.

 Gardenswartz, Lee and Anita Rowe.  The Managing Diversity Survival Guide.  Irwin Professional Publishing: New York, 1994.

 Henry, Linda Gambee and James Douglas Henry.  Reclaiming Soul in Healthcare.   Health Forum, Inc.: Chicago, 1999.

 Manion, Jo.  From Management to Leadership: Interpersonal Skills for Success in  HealthCare: AHA Press: Chicago, 1998

 Power of Words.  Prod. CRM Films, Videocassette.